Overview

This website is operated by Orluvia. Throughout the site, the terms “we”, “us”, and “our” refer to Orluvia. Orluvia offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing from us, you engage in our Service and agree to be bound by the following Terms of Service (“Terms”), including any additional terms and policies referenced here or available by hyperlink.

These Terms apply to all users of the site, including browsers, customers, merchants, and contributors of content.

Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree, please refrain from using our website or services.

Any new features or tools added to the store will also be subject to these Terms.

Our store is hosted on Shopify Inc., which provides the ecommerce platform that allows us to offer our products and services to you.

1. Online Store Terms

By using this site, you confirm that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any unlawful or unauthorized purpose or violate any applicable laws in your jurisdiction, including copyright laws.

You must not transmit any viruses, malware, or destructive code.

Violation of these Terms may result in immediate termination of your access to our services.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that content you submit (excluding payment information) may be transferred unencrypted across various networks and adapted to meet technical requirements. Payment information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or website without written permission from Orluvia.

3. Accuracy of Information

We aim to provide accurate and up-to-date information, but we cannot guarantee that all information on our site will always be complete, current, or error-free.

Content on this website is provided for general information purposes only and should not be relied upon as the sole basis for decision-making.

We reserve the right to modify website content at any time without obligation to update it.

4. Product Information & Pricing

Prices for our products may change without notice.

We reserve the right to modify or discontinue any product or service at any time.

Certain products may be available exclusively online and may have limited quantities.

We strive to display product colors and images as accurately as possible, but we cannot guarantee that your device’s display will perfectly reflect the actual product.

5. Billing & Account Information

We reserve the right to refuse or cancel any order placed with us.

In some cases, we may limit quantities purchased per person, household, or order.

You agree to provide accurate, complete, and current purchase and account information for all orders made on our site.

If we need to modify or cancel an order, we may attempt to notify you using the contact information provided at checkout.

6. Third-Party Tools & Links

Our website may include links or access to third-party tools and websites.

We do not monitor or control these services and are not responsible for their content, accuracy, or policies.

Your use of third-party services is at your own risk.

7. User Feedback & Submissions

If you submit feedback, ideas, suggestions, or other materials to us, you agree that we may use, edit, publish, or distribute them without restriction or compensation.

We are not obligated to maintain submissions in confidence or respond to them.

You are responsible for ensuring that any content you submit does not violate the rights of others or contain unlawful or harmful material.

8. Personal Information

Your submission of personal information through the website is governed by our Privacy Policy.

9. Errors & Inaccuracies

Occasionally, our website may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, or availability.

We reserve the right to correct errors and update information or cancel orders if any information on the site is inaccurate.

10. Prohibited Uses

You may not use the website or its content for:

• unlawful purposes
• violating regulations or laws
• infringing intellectual property rights
• transmitting malicious software
• collecting personal information of others without consent
• spam, phishing, scraping, or fraudulent activities
• interfering with website security or functionality
  
  
  

We reserve the right to terminate access for users who violate these terms.

11. Limitation of Liability

Your use of our website and services is at your own risk.

All services and products are provided “as is” and “as available” without warranties, unless otherwise stated.

To the fullest extent permitted by law, Orluvia will not be liable for any damages, losses, or claims arising from your use of the website or purchase of products.

12. Termination

These Terms remain effective unless terminated by either you or us.

We may terminate your access to the website or services if we believe you have violated these Terms.

13. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of the United States.

14. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes will take effect once posted on this page. Continued use of the website after updates constitutes acceptance of those changes.

15. Contact Information

If you have questions about these Terms of Service, please contact us at: hello@orluvia.com